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Kiddom’s Privacy Policy

Last updated March 27, 2024

Kiddom is a proud signatory of the Student Privacy Pledge

For information on Kiddom’s Platform Data Retention Policy and Procedure, go here.

OUR CONTACT INFORMATION

Kiddom Inc.
Email address: privacy@kiddom.co
Phone number: 415-513-6051
Address: 25 Kearny Street, Suite 500, San Francisco, CA 94108
Contact: Allen Cheung, allen@kiddom.co

GENERAL INFORMATION

Do we collect personal data? YES. We collect personal data like names and education records.

For more information, click here.

Do we collect children’s personal data? NO. We do not intend to collect personal data of children through our Website.

For more information, click here.

Do we collect education records? NO. We do not collect education records like grades, class lists, schedules through our Website.

For more information, click here.

Do we sell your personal data to others? NO, BUT. . . We do not and will not sell your personal data (for money).

However, we may use cookies to provide certain personal data to others. For more information about how to opt out of this, click here.

To learn more about how we use cookies, click here.

TRACKING

Do we use cookies and tracking technologies? YES.

To learn more about how we use cookies, click here.

PRIVACY RIGHTS

What privacy rights do you have and how can you exercise them? Click here for more information.

SECURITY

Do we protect your personal data? YES.

To learn more about how we protect your personal data, click here.

ABOUT THIS PRIVACY NOTICE

Hey there! This privacy notice (the “Notice”) is for anyone (like teachers, students, and families) who gives us their personal data by visiting our website (“Web Visitor”).

Web Visitors use the Kiddom website (“Website”) to learn more about Kiddom and browse the great education services we provide. Kiddom decides what to do with the information provided by a Web Visitor, including in what ways you will be able to use the Website and what personal data is shared with us. In legal terms, Kiddom is a data controller, and decides the means and the purposes of processing personal information collected through its Website.

By posting this privacy notice, Kiddom aims to provide transparency into the way that it treats your personal data along with information about how to make a request to Kiddom related to your rights as a Web Visitor.

Who is this Privacy Notice NOT For?

This Notice isn’t meant for you if:
(1) You are using our Platform (please see our Platform Privacy Notice here); and
(2) you work with us, for us, or want to (like job applicants).

What Personal Data Do We Collect and How Do We Get It?

We collect personal data about Web Visitors which may unintentionally include collecting the personal data of children. To learn more, check out the section on Special Protections for Students and Kids. Below is a list of the personal data we’ve collected about you for the last year. We won’t collect more personal data about you without telling you.

We may collect the following personal data about our Web Visitors:

  • Data That Identifies You – Your name and the names of your parents/guardians, telephone number, school and/or district name, school email address, web browser and/or device type information, and general geolocation of your internet service provider (IP address).

We may collect the following personal data through cookies stored on your device:

  • Internet Activity – Info like your IP address (this identifies the device you are using and browser), and how you interact with our Website, such as your search and navigational history and behavior, analytic and observation data for site performance.
  • Internet Service Provider Geolocation – The general geolocation data of your internet service provider may be collected, but not the precise geolocation of a Web Visitor’s device.

Cookies

No, we don’t mean chocolate chip. A “cookie” is a tiny software file stored on your device that can contain a variety of information. To learn more about cookies, visit https://www.aboutcookies.org/.

We use cookies to help make our Website better, remember your preferences, learn about how you use our Website, advertise, and make everything safer (like checking that you are not a robot!).

About the kinds of cookies we use:

  • Session Cookies – These are temporary cookies and disappear when you are done using our Website by closing your browser.
  • Persistent Cookies – These cookies stick around awhile but have an expiration date.
  • First-Party Cookies – These are cookies placed on your device by us (Kiddom).
  • Third-Party Cookies – These are cookies placed on your device by other companies, like HubSpot, because we asked them to. These companies have their own privacy notices that you should read if you would like to learn more.

You can stop cookies from storing information about you. If you stop cookies, you may not be able to use all the cool features on our Website. To stop cookies, you will need to change your browser settings by turning on “Do Not Track (DNT)” and “Global Privacy Controls (GPC).” If you don’t know how to do this, you can contact us and ask for help. You can also learn more by visiting https://allaboutdnt.com/ and https://globalprivacycontrol.org/.

If you use an incognito window or block cookies on your browser, we won’t be able to recognize you or that you opted-out of these cookies.

WHY DO WE COLLECT YOUR PERSONAL DATA?

We collect your personal data for lots of reasons! These reasons are:

To make our Website better, so:

  • you can customize your preferences
  • you can view it easily on different devices
  • your personal data stays safe
  • we can make sure our Website is working like it should
  • we can understand how you are using the Website
  • we can make new and better webpages and services
  • To answer your questions or help you if you ask us
  • To know how many people look at our Website and what webpages they look at
  • To comply with the law and make sure people follow our Website rules

How Long Do We Keep Your Personal Data?

We will keep your personal data for as long as is necessary to fulfill the purpose for which we collected it, and we will generally delete it within six months following this period in compliance with our data retention policies. For example, we will retain and use your Personal Data to the extent necessary to comply with our legal obligations (such as to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies).

Generally, we retain Web Visitor data for a short period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.

Who Do We Share Your Personal Data With?

We might share your personal data:

  • With companies in our family of companies. In legal terms, our subsidiaries or affiliates. We will only do this if it’s necessary for our business (AKA providing access to the Website).
  • If our company joins with another company, sells some of its business, or changes in certain ways. In legal terms, a corporate purchase, merger, or acquisition; a sale/transfer of all or some of our business interests and/or assets; or in connection with a corporate restructuring. We will make sure your personal data stays safe.
  • If the law tells us to, or to help with important investigations or legal cases. If we share your personal data with government or law enforcement officials, we can’t promise they will keep it private and safe.
  • If we can keep your identity secret and safe. In legal terms, aggregated, anonymous data. We may do this to see how people use our Website, or to find new customers, advertisers, and sponsors. We won’t tell them about you specifically.
  • With other companies that help us provide and improve our Website. These companies must promise to keep your personal data safe, and they must follow our rules. Below is a list of the types of companies we have shared your personal data within the last year:
Personal Data Data Shared? Data Shared?
Data that Identifies You – Your name and the names of your parents/guardians, email address, phone number, IP address, and school and/or district name. YES – Cloud computing services providers
– Social media platforms
– Web analytics providers
Internet Activity – IP address (this identifies the device you are using) and how you interact with our Website, such as your search and navigational history. YES -Social media platforms
– Web analytics providers
– CRM providers
– Tag managers

If we share Web Visitor personal data with a company, we ask them to follow the rules of the Student Privacy Pledge. Below is a list of the companies that collect or use personal data collected on our Website:

Company Name How to Contact Them
Appcues support@appcues.com

Appcues, Inc. 

177 Huntington Ave 

Ste 1703 PMB 94414 

Boston, MA 02115 USA

AWS AWS Support Customer Service Contact Info
ClassLink ClassLink | Contact Us

45 E Madison Ave

Ste 7 

Clifton, NJ 07011 USA

Clever trust@clever.com 

1-800-521-6516

Clever Inc.

575 Market St. 

Suite 1850 

San Francisco, CA 94105 USA

Dolby Laboratories, Inc privacy@dolby.com
Edlink privacy@ed.link
Google Google | Contact Us for Help
HubSpot
Meta
Microsoft
Snowflake privacy@snowflake.com 

Snowflake, Inc. 

106 East Babcock Street

Suite 3A

Bozeman, Montana 59715 USA

HOW DO WE KEEP YOUR PERSONAL DATA SAFE?

We care a lot about keeping your personal data safe. We have done a lot of hard work to keep your personal data safe from anyone who might not protect it or try to steal it from us. We use technology to hide your account password and make sure only Kiddom and authorized third parties can see Web Visitors’ personal data.

In legal terms: We have implemented and will maintain technical, administrative, and physical measures that are reasonably designed to help protect your personal data from unauthorized processing. Unauthorized processing includes unauthorized access, exfiltration, theft, disclosure, alteration, or destruction. Some of those measures include encryption of the transmission of login information using secure socket layer technology (SSL).. Kiddom also implements role-based access that restricts access to personal data to only those persons with a “need-to-know” (teachers or school administrators).

SPECIAL PROTECTIONS FOR STUDENTS AND KIDS

We follow pledges and laws that protect students and kids, like those listed below:

  • Student Privacy Pledge – This is a public promise (we signed!) to be responsible with students’ personal data. You can learn more here.
  • Children’s Online Privacy Protection Act (COPPA) – This law protects the privacy of children under 13 years old.
    • We do not knowingly collect personal data from kids under the age of 13 through our Website.
    • If we find out we are processing a child’s personal data for which we don’t have a parent’s permission, we will quickly delete this personal data.
    • While we do not knowingly collect personal data from children, our Website processing activities are age-neutral. We don’t ask kids to give us more information than what we need to run the Website. If we find out we have more personal data than we need, we will quickly delete this personal data.
    • The personal data of children who are Web Visitors will not be made publicly available.
    • If you think a child gave us personal data they shouldn’t have, let us know at privacy@kiddom.co.

Operators which may collect or maintain Personal Data from children through the Website:

The following operators collect and maintain children’s Personal Data through the Website:

WHAT PERSONAL DATA RIGHTS DO YOU HAVE?

You have rights! Your rights ensure that you have control of your data and can protect it. We have described your rights below. To use your rights, contact us using the contact information contained at the end of this privacy notice.

Right to Know What Happens to Your Personal Data

This is the right to be informed. It means you can ask us for information about how we treat your personal data, what we use it for, how long we keep it, and who we share it with. If you are a parent or guardian, you can apply this right to your child and get information about how we treat your child’s personal data. You can also find the answers to a lot of these questions in this Notice.

Right to Know What Personal Data We Have About You

This is the right of access. It means you can ask us for a copy of the personal data we have about you or your child. There are limits, for example we cannot provide account passwords or security questions and answers.

Right to Update Your Personal Data

This is the right to rectification. It means you can ask us to correct or update your personal data, or your child’s personal data, in our systems and records if it is wrong or incomplete.

Right to Delete Your Personal Data

This is called the right to deletion. It means you can ask us to delete your personal data or your child’s personal data. We will delete the personal data within 60 days of the request. There are exceptions to this right, like if the law says we can’t delete the personal data.

Right to Non-Discrimination

This is called the right to non-discrimination. It means we won’t treat you differently or badly if you use your privacy rights.

Right to Opt-Out of the Sale of Personal Data

This is called the right to opt-out. It means you can ask us to not sell your personal data. We do not sell your personal data for money. However, we may give other companies information about you that is collected by cookies. Under the law, certain cookie information trades are considered to be a “sale” of your personal data. To learn more about how we use cookies, click here.

To opt-out of these cookie trades, you will need to change your browser settings by turning on “Do Not Track (DNT)” and “Global Privacy Controls (GPC).” If you don’t know how to do this, you can contact us and ask for help. You can also learn more by visiting https://allaboutdnt.com/ and https://globalprivacycontrol.org/.

If you use an incognito window or block cookies on your browser, we won’t be able to recognize you or that you opted-out of these cookies.

Icons Used in This Notice

Like our icons in this Notice? We use the Data Protection Icon Set, which is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License. You can learn more about this project here.

UPDATES TO THIS NOTICE

We need to update this Notice every now and then. If we want to make a big change that affects your personal data, we will tell you 30 days before we make the change. If you don’t like our big changes, you can choose not to visit our Website anymore. Anytime we update this Notice, we will post it on our Website and include the date we updated the Notice.

CONTACT US

If you have any questions, need to make a request, or want to ask for help, please reach out to us.

Email: privacy@kiddom.co

Call: +1-415-513-6051

Mail:
Kiddom, Inc.
Attn: Allen Cheung
P.O. Box 882071
San Francisco CA 94188

Please give us four weeks to respond.

Last Updated: March 27, 2024